For accounting practices

Grow the practice.
Not the chase.

See which client files need you before you open them.

Every client in one list. A file is ready to book when its documents are in and its bank movements are explained — and when it isn't, the row says why.

Invited by a client? Your read-only access is already there — nothing to set up. This is for practices running their own dossiers.

Open your practice viewSee a file get ready

Clients

4 clients. 1 needs you; the rest are ready to book.

ClientState
Atelier North BVA payment has no documentBlocked
Studio Verhaeghe BVReady to book
Bakkerij Van Acker BVReady to book
Kine ClaessensReady to book

Ask once. Watch it close.

Atelier North has a payment with no document behind it. You send a request; the client gets a link and uploads from it — no account, no portal — and the row goes from asked to seen to answered.

Atelier North BV

Boekhouding Lindeman reads these books. Nothing here changes them.

PeppolNo anomalies
Requests1 · needs attention

Needs you · 1

A payment has no document−€ 84,70 · 9 Sep · the bank saw itRequest

Completeness · this month

Purchase invoices3 confirmed
Sales invoices3 confirmed
Bank statementsCurrent to 11 Sep
Receipts1 waiting for review · held back

“Ready to book” means the expected documents are in and the exceptions are resolved. It does not mean Dokus has made the accounting or VAT decisions.

Dokus verifies financial evidence and prepares the dossier. The accountant validates accounting treatment and files through the existing accounting system.

The handoff, in concrete terms.

What leaves Dokus, what stays behind, and what it never claims to be.
From your view
A CSV of confirmed invoices and credit notes, one client at a time — UTF-8, Belgian field set.
From the client
A quarter’s accounting hand-over: sales and purchases in separate folders, each document as a file with its structured form beside it. A Peppol invoice travels as its sender’s own UBL.
Held back
Drafts, documents waiting for review and documents that could not be read stay out. In the hand-over, anything that needs encoding by hand is listed with its reason.
Not a booking proposal
Records and evidence, not general-ledger accounts, VAT codes or analytical dimensions. Your practice books the treatment in its own system.
Compatibility
We claim compatibility with a package only after testing an import against it — against the software you run, before you rely on it.

What practice access means.

Who pays
Nothing, permanently. The practice view is free and stays free — we monetise the client, never the practice.
Client accounts
Your clients use Dokus Free or Core, whichever suits them. The practice view is free either way, for as many clients as you have.
What you can see
Read-only access to confirmed records, unresolved items and original documents. You can request what is missing; the practice view never changes a client’s records.
Who controls the data
The client’s data stays the client’s. You view and request; you do not take over the account.
How it ends
You continue or stop, whenever you like. Export always works, and nothing about a client’s records depends on Dokus continuing.
Feedback
We ask for honest feedback: how much of what reached you was about the product rather than about the books.
Agreements
A Data Processing Agreement forms part of the Terms of Service and applies to every client workspace.

Your ledger stays exactly where it is.

Each client arrives as records checked by Dokus — identities, totals, VAT arithmetic and references — which you export into the software you already run. No general ledger to migrate, no parallel system to reconcile.

Ask any supplier what portability looks like — which formats, how quickly, and what happens on the day you stop. Here: one export, from inside the product, whenever you want it — the source documents included, not only the ledger. Nothing about your clients' records depends on Dokus still being here.

You validate. You file. Dokus only removes the chaos before it reaches you.

When it breaks, the people who build Dokus answer.

A practice needs an escalation, not a helpdesk script. Filing weeks are inside the window, and so are Saturdays and the 20th — you will not have to explain what a CODA file is, or why that date matters. The window below is the standard we hold ourselves to; it is a commitment, not a contractual service level.

  • Answered within the hour

    support@dokus.tech, every day between 08:00 and 20:00 CET, except Belgian public holidays and absences announced in advance — never later than the same day. No first line, no second line: the reply comes from the people who build Dokus. Support is the same for whoever writes — the practice, or a client on Free.

    Phone and messaging

    +32 478 21 69 11WhatsAppTelegram

    Quick questions are fine here. Documents and client data go by email, not by chat.

  • Blocked and it cannot wait

    Put URGENT in the subject and a number we can call. An escalation is a phone call, not a faster email.

  • Nothing fails silently

    A Peppol invoice that did not arrive says so, with its reason, and the retry is visible. You will not hear about it from your client first.

  • Belgian & EU

    Built in Belgium. GDPR by design.

  • One client at a time

    Tenants isolated at the data layer. No cross-client aggregation.

  • Read-only for accountants

    You monitor and request. Dokus does not make you the operator of another accounting system.

How we handle your dataContinuity and supplier assessment

DOKUS / PRACTICES

See the quarter before it closes.

The clients that need you are visible. The rest stay quiet.

Start with five. Count what reached you that was about the product rather than about the books.

Open your practice view

Dokus prepares reality. You validate and file it.